Formateur Elite Inc. (“Elite Trainr”, “we”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following types of information:
Personal information
- Name
- Birthdate
- Profile details
- Trainer-client communication
- Check-in information
- Photos you upload
Health and fitness data (optional)
- Weight
- Measurements
- Nutrition logs
- Training performance
- Biofeedback
- Exercise history
Technical data
- Device type
- Operating system
- Usage analytics
- IP address
Payment information
Elite Trainr does not store payment card data. All payment processing is done through Stripe, which has its own security practices.
2. How We Use Your Information
We use data to:
- Provide app functionality
- Power coaching features
- Deliver analytics
- Improve user experience
- Enable trainer-client communication
- Maintain platform security
- Respond to support inquiries
We do not sell personal information to third parties.
3. Sharing of Information
We may share information with:
- Service providers (hosting, analytics, email systems)
- Stripe for payment processing
- Legal authorities if required by law
Trainers only see information voluntarily shared by clients.
4. Data Storage & Security
We use secure servers and encryption where appropriate to protect user data. However, no online system is 100% secure.
Users are responsible for protecting their passwords and device access.
5. User Rights (Canada/Quebec Compliance)
Users may:
- Access their personal information
- Request corrections
- Request deletion of their account
- Withdraw consent
- Export their data
Requests can be made by contacting support.
6. Cookies & Tracking
Elite Trainr may use cookies and analytics tools to improve app functionality and user experience.
7. Children’s Privacy
Elite Trainr does not knowingly collect data from children under 18 without parental consent.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Continued use of the app means you accept the updated version.
9. Contact Information
Formateur Elite Inc.
Email: info@elitetrainr.com